OUR STORES

VISIT OUR NEW
STORE IN NEW YORK

30 N Gould St, STE R
Sheridan, WY 82801
États-Unis


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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you will receive the exact product shown in our product images. We ensure our product photography accurately represents the items we sell. Any variations in color that might occur due to screen settings will be minimal. If a product has multiple variations or colors, all options will be clearly shown in the product gallery.

Where can I view my sales receipt?

You can access your sales receipt in several ways:

  1. An email copy is automatically sent to your registered email address after purchase
  2. Log into your account and go to "Order History"
  3. Visit "My Orders" section in your account dashboard
  4. Click on any specific order to download or print a PDF copy of your receipt
How can I return an item?

Our hassle-free return process is simple:

  1. Start your return within 30 days of receiving your order
  2. Log into your account and select "Start a Return" under the specific order
  3. Print the provided return shipping label
  4. Pack the item in its original packaging with all tags attached
  5. Drop off the package at any authorized shipping location
  6. Returns typically process within 5-7 business days of receipt, with refunds issued to your original payment method.
Will you restock items indicated as “out of stock?”

Most out-of-stock items are restocked regularly, typically within 2-4 weeks. You can click the "Notify Me" button on any out-of-stock product page to receive an email alert when the item becomes available. However, seasonal or limited-edition items may not be restocked. Product pages will clearly indicate if an item is permanently discontinued.

Where can I ship my order?

We currently ship to all 50 United States and most international destinations. Domestic orders typically arrive within 3-5 business days, while international shipping times vary by location (typically 7-14 business days). For specific delivery timeframes and shipping rates to your location, enter your shipping address at checkout. Some restrictions may apply for certain oversized items or remote locations.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS